SMS Terms of Service

Terms for the OVLO Valet text messaging program.

Last updated: August 2026

Program Description

OVLO Valet sends transactional text messages to customers who use our valet parking service. Messages include vehicle check-in confirmation, a link to pay for parking, payment receipts, notification that your vehicle is being retrieved or is ready for pickup, and responses from an attendant if you contact us. We do not send marketing or promotional messages through this program.

How You Enroll

You are enrolled when you provide your mobile phone number to an OVLO attendant at vehicle drop-off and consent to receive text messages about your vehicle. The attendant reads you this disclosure at drop-off and cannot complete check-in until you agree. Consent applies to that parking visit and is not a condition of any purchase.

Message Frequency

Approximately 2-5 messages per parking visit.

Cost

Message and data rates may apply. OVLO does not charge for text messages; your mobile carrier's standard rates apply.

Opting Out

Reply STOP to any message to stop receiving texts. You will receive a single confirmation, after which no further messages will be sent. You can still retrieve your vehicle by speaking with an attendant.

Help

Reply HELP to any message, or contact us at support@ovlosystems.com or 888-771-7275.

Privacy

We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes. For more information, see our Privacy Policy.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Supported Carriers

Major U.S. carriers including AT&T, Verizon, T-Mobile, and their affiliates.