Support Center

How can we help you? Search our FAQs or contact our team below.

Quick Help

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FAQ

Find answers to frequently asked questions about our services.

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Payment Help

Resolve payment issues and billing questions.

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Admin Help

Get help with parking lot management and analytics.

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Account Help

Get help with account management and settings.

Frequently Asked Questions

Payment Help

How to Pay for Parking

  1. Visit pay.ovlosystems.com
  2. Search for your parking lot by name or location
  3. Select your desired parking duration
  4. Enter your license plate number
  5. Complete payment securely

Payment Features

  • •Secure payment processing
  • •Multiple duration options with flexible pricing
  • •Instant payment confirmation
  • •License plate tracking for enforcement

Troubleshooting

  • •For billing issues, contact us using the form below
  • •Ensure your license plate number is entered correctly
  • •Check that your payment method is valid and has sufficient funds

Admin Dashboard Help

Accessing the Admin Dashboard

Administrators can access the management portal at manage.ovlosystems.com

  • •You'll need proper admin credentials and permissions
  • •Contact your system administrator if you need access

Available Features

  • •Dashboard Analytics: View real-time parking statistics and revenue data
  • •Lot Management: Configure pricing, grace periods, and lot information
  • •User Management: Manage admin users and assign permissions
  • •Activity Timeline: Monitor parking events and payment history
  • •Payment Tracking: View detailed payment records and analytics

Lot Configuration

  • •Set custom pricing for different parking durations
  • •Configure grace periods for enforcement
  • •Update lot information and addresses
  • •Manage lot availability and settings

Account Help

Account Management

  • •Reset your password from the login page
  • •Update your account info in Settings
  • •Contact us if you need help with account access or permissions

Security Features

  • •Secure authentication
  • •Role-based access control for admin features
  • •Encrypted payment processing

Contact Support

Can't find what you're looking for? Send us a message and we'll get back to you as soon as possible.

For urgent issues, email support@ovlosystems.com